Terms & Conditions
Please read this terms & conditions carefully. Last updated: [add date]. This page explains our approach in plain terms.
1. Introduction
These terms and conditions govern your use of our website and the sale of products and services by Labnostix (“we”, “us”, “our”). By placing an order or using our website, you agree to these terms. Please read them carefully.
2. About us
Labnostix supplies laboratory reagents, test kits and related products and services. Contact: info@labnostix.com.
3. Orders and acceptance
Your order is an offer to buy. A contract is formed only when we confirm acceptance of your order. We may decline or cancel an order — for example where a product is unavailable, a pricing error has occurred, or where required by law or regulatory controls.
4. Pricing and payment
Prices are shown in our online catalogue and are subject to change. Unless stated otherwise, prices exclude VAT, carriage and handling, which are added where applicable. Some items are supplied on a price-on-application (POA) basis — contact us for a quote. Payment terms are as stated at checkout or on your account agreement.
5. Delivery and carriage
We will agree delivery arrangements and carriage charges with you based on your order and destination. Delivery timescales are estimates. Certain products may require specialist shipping (for example temperature-controlled or hazard-classified items).
6. Risk and title
Risk in the products passes to you on delivery. Title to the products remains with us until we have received payment in full.
7. Returns and cancellations
Because many of our products are temperature-sensitive or made to order, returns may be limited. If you believe a product is faulty or incorrectly supplied, contact us promptly and we will work with you to resolve it in accordance with your legal rights.
8. Product use
Our products are intended for professional, research or laboratory use by suitably qualified personnel, and must be handled and stored in line with the accompanying documentation and applicable regulations. It is your responsibility to ensure a product is suitable for your intended application.
9. Warranties and liability
We warrant that products will conform to their specification at the time of delivery. To the fullest extent permitted by law, we exclude liability for indirect or consequential loss, and our total liability is limited to the price paid for the relevant products. Nothing in these terms excludes liability that cannot be excluded by law.
10. Intellectual property
All content on this website — including text, images, logos and designs — is owned by or licensed to Labnostix and may not be reproduced without our permission.
11. Data protection
We process personal data in accordance with our Privacy Policy, which forms part of these terms.
12. Force majeure
We are not liable for delay or failure to perform caused by events beyond our reasonable control.
13. Governing law
These terms are governed by the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact
Questions about these terms? Contact us at info@labnostix.com.